Millington, TN & Little Creek, VA

CoSolutions is hiring Customer Service Representatives in Millington, TN and Little Creek, VA!

CoSolutions ITSM capabilities and support to Navy/USMC Enterprise Service Desks in broadly recognized and highly commended. Join one of our premiere teams delivering many of the Navy’s highest quality customer support operations.

We would like to talk to former Navy, Navy Reservists, or Navy Civilians well versed in Navy Personnel and Disbursing functions, FIDS, and/or NSIPS. We are looking for candidates with:

  • Working knowledge of the U. S. Navy’s Pay and Personnel policies and the use of systems such as NSIPS, NES, OPINS, DJMS-AC/RC

  • Direct understanding of Navy HR Business processing
  • Familiarity with maintaining, reviewing, determining processes, and closing of payroll accounts for active, reserve, or retired armed forces personnel and their annuitants

Contract is active and new positions are onboarded every month.

We welcome inquiries from veterans passionate about assisting their fellow service men and women as well as anyone with a passion for customer service, phone support or experience in a call center.

Please use the below form to submit a confidential inquiry directly to our Recruiting Manager. Someone will respond to your inquiry as soon as possible.

    Kansas City, MO & New Orleans, LA

    CoSolutions is hiring Customer Service Representatives in Kansas City, MO and New Orleans, LA!

    CoSolutions ITSM capabilities and support to Navy/USMC Enterprise Service Desks in broadly recognized and highly commended. Join one of our premiere teams delivering many of the Navy’s highest quality customer support operations.

    We would like to talk to former USMC, Navy, USMC/Navy Reservists or Civilians well versed in Marine Corps Enterprise Network operations and support. We are looking for candidates with:

    • Working knowledge of the USMC Enterprise network and systems to provide Tier 1/2 Call Center support
    • Direct understanding of Navy IT policies and procedures
    • DoD-8570 IAT Level 1 and/or HDI Customer Support Center certifications desired, but not required
    • Willingness to work assigned shifts in support of 7/24/365 operations
    • Active DoD Secret clearance required

    Contract awarded but pending protest resolution. Positions are anticipated to start NLT March 2021.

    We welcome inquiries from veterans passionate about assisting their fellow service men and women as well as anyone with a passion for customer service, phone support or experience supporting an IT support call center.

    Please use the below form to submit a confidential inquiry directly to our Recruiting Manager. Someone will respond to your inquiry as soon as possible.

      Yokosuka / Iwakuni / Camp Butler, Japan & 29 Palms, CA

      CoSolutions is hiring Systems Administrators in Yokosuka, IT Specialists in 29 Palms, Iwakuni, and Camp Butler, as well as a Warehouseman in Iwakuni.

      We would like to talk to former USMC, Navy, USMC/Navy Reservists or Civilians well versed in Marine Corps Enterprise Network operations and support. We are looking for candidates with:

      • Working knowledge of USMC/Navy Enterprise network and systems operations and support
      • Direct understanding of Navy IT policies and procedures
      • DoD-8570 IAT Level 2 certifications required for most of these positions*
      • Cisco and/or Microsoft Operating Systems certifications also required for most of these positions*
      • Willingess to work assigned shifts in support of 7/24/365 operations

      See individual requisition postings on our Website (Careers / Current Openings ) for position specific requirements.

      Contract awarded, but pending protest resolution. Positions are anticipated to start NLT March 2021.

      We welcome inquiries from veterans passionate about assisting their fellow service men and women as well as anyone with a passion for maintaining critical USMC / Navy communication operations.

      Please use the below form to submit a confidential inquiry directly to our Recruiting Manager. Someone will respond to your inquiry as soon as possible.

        Anywhere in the USA (Remote Position Openings)!

        CoSolutions is hiring Customer Service Representatives to WORK FROM HOME!!

        CoSolutions ITSM capabilities and support to Navy/USMC Enterprise Service Desks in broadly recognized and highly commended. Join one of our premiere teams delivering many of the Navy’s highest quality customer support operations.

        We would like to talk to former Navy, Navy Reservists, or Navy Civilians well versed in Navy IT Applications that support Personnel, Education, and Disbursing functions. We are looking for candidates with:

        • Knowledge of the U. S. Navy’s Pay and Personnel, Logistics, and/or Education/Training policies and the use of systems such as NSIPS, CMD, CMS, NROWS, MRRS, GCSS, MNP, etc.
        • Help Desk Institute (HDI) Customer Support Representative certification desired. Not required to start but will be required within 6 months of start.
        • Deep respect for the Navy mission and a strong desire to support our worldwide Navy/USMC/USCG personnel to improve sailor/soldier readiness and Quality of Life.
        • Prior experience with Remedy ITSM or Helix a plus.
        • Active DoD Secret clearance

        Work from ANYWHERE in the U.S. Secured laptops will be provided.

        Contract awarded and awaiting start of operational transition-in.

        Positions are anticipated to start in March 2021 and are supported by a state-of-the-art Artificial Intelligence / Machine Learning (AI/ML) ticketing / knowledge management system.

        We strongly encourage veterans passionate about assisting their fellow service men and women as well as anyone with a passion for customer service, phone support or experience in a call center.

        Please use the below form to submit a confidential inquiry directly to our Recruiting Manager. Someone will respond to your inquiry as soon as possible.

          Patuxent River / Lexington Park, MD

          CoSolutions is hiring Customer Service Representatives, IT Specialists, Systems Administrators, and Network Engineers.

          CoSolutions ITSM capabilities and support to Navy/USMC Enterprise Service Desks in broadly recognized and highly commended. Join one of our premiere teams delivering many of the Navy’s highest quality customer support operations.

          We would like to talk to former Navy, Navy Reservists or Civilians well versed in NAVAIR Enterprise Service Desk and Network operations and support. We are looking for candidates with:

          • Working knowledge of NAVAIR Enterprise networks and systems operations and support
          • DoD-8570 IAT Level 1 or 2 certifications required for most of these positions*
          • Cisco and/or Microsoft Operating Systems certifications also required for most of these positions*
          • Help Desk Institute (HDI) Customer Support Center certifications desired for CSR positions*
          • Willingness to work assigned shifts in support of 7/24/365 operations
          • Active DoD Secret clearance

          See individual requisition postings on our Website (Careers / Current Openings ) for position specific requirements.

          Positions are anticipated to start around June 2021.

          We welcome inquiries from veterans passionate about assisting their fellow service men and women as well as anyone with a passion for maintaining critical USMC / Navy communication operations.

          Please use the below form to submit a confidential inquiry directly to our Recruiting Manager. Someone will respond to your inquiry as soon as possible.